Maintenance Contracts
Scheduled servicing and maintenance to help keep CCTV, alarms, fire detection, access control and door entry systems working reliably.
Security System Maintenance in Surrey
Regular maintenance helps identify faults, weak batteries, damaged devices and recording issues before they cause further disruption. We offer planned servicing for CCTV, alarms, fire detection, access control and door entry systems.
A maintenance contract with Surrey Fire and Security Systems gives you peace of mind that your CCTV, alarm, fire alarm, access control, or door entry system is being professionally looked after. During each service visit, we test all components, clean cameras and sensors, check recordings, update firmware where needed, and provide a written service report.
If an insurer, landlord, responsible person or monitoring provider has specified a particular service interval or document, that requirement should be confirmed before the maintenance scope is agreed.
Our Maintenance Contracts Services
CCTV Maintenance
Camera cleaning, recorder checks, firmware updates, and recording verification.
Alarm Servicing
Operational checks, sensor review, battery checks and a service record.
Fire Alarm Servicing
Testing and inspection to the scope agreed for the building and system.
Access Control Servicing
Reader testing, lock checks, software updates, and user management.
Door Entry Servicing
Handset testing, camera checks, and lock mechanism maintenance.
Priority Fault Attendance
Maintenance contract customers receive priority for fault call-outs.
Benefits
- Scheduled annual servicing
- All security system types
- Agreed service records
- Written service reports
- Priority fault attendance
- Firmware and software updates
- Battery replacements included
- Competitive annual pricing
Related Security Services
Frequently Asked Questions
What does a maintenance contract include?
A standard maintenance contract includes one or two scheduled service visits per year, during which we test all system components, clean equipment, replace batteries, update firmware, and provide a written service report. Priority fault attendance is also included.
Do I need a maintenance contract for insurance?
Policy conditions vary. Confirm any service interval, approved provider or documentation requirement directly with your insurer before agreeing the maintenance scope.
Can you maintain a system installed by another company?
Yes. We regularly take over maintenance of systems installed by other companies. We will carry out an initial inspection to assess the system condition before setting up a contract.
Get a Free Quote
Call 07404 808 277 for a free site survey and quotation, or email office@surreysec.com.