Maintenance Contracts
Scheduled servicing and maintenance to help keep CCTV, alarms, fire detection, access control and door entry systems working reliably.
Security System Maintenance in Surrey
Regular maintenance helps identify faults, weak batteries, damaged devices and recording issues before they cause further disruption. We offer planned servicing for CCTV, alarms, fire detection, access control and door entry systems.
A maintenance contract sets out the agreed checks and service records for CCTV, alarms, fire detection, access control or door entry. The visit scope can include agreed operational checks, cleaning, recording review and updates where appropriate, with the completed work recorded.
If an insurer, landlord, responsible person or monitoring provider has specified a particular service interval or document, that requirement should be confirmed before the maintenance scope is agreed.
Our Maintenance Contracts Services
CCTV Maintenance
Camera cleaning, recorder checks, firmware updates, and recording verification.
Alarm Servicing
Operational checks, sensor review, battery checks and a service record.
Fire Alarm Servicing
Testing and inspection to the scope agreed for the building and system.
Access Control Servicing
Reader testing, lock checks, software updates, and user management.
Door Entry Servicing
Handset testing, camera checks, and lock mechanism maintenance.
Fault Call-out Arrangements
Fault visit arrangements are set out in the agreed maintenance scope.
Benefits
- Scheduled annual servicing
- CCTV, alarms, fire detection, access control and door entry
- Agreed service records
- Written service reports
- Agreed fault support arrangements
- Firmware and software updates
- Battery condition reviewed and replacements quoted as agreed
- Competitive annual pricing
Related Security Services
Frequently Asked Questions
What does a maintenance contract include?
A maintenance contract sets out the agreed service visits, equipment checks and report requirements for the system. Battery condition, cleaning, updates and any replacement work are reviewed against the agreed scope, with additional work discussed before it proceeds.
Do I need a maintenance contract for insurance?
Policy conditions vary. Confirm any service interval, approved provider or documentation requirement directly with your insurer before agreeing the maintenance scope.
Can you maintain a system installed by another company?
Yes. We regularly take over maintenance of systems installed by other companies. We will carry out an initial inspection to assess the system condition before setting up a contract.
Get a Free Quote
For a planned new installation, call 07404 808 277 to ask about a free site survey and written quotation, or email office@surreysec.com.